Frequently Asked Questions

Have questions? I've got answers!

Telehealth is just as effective as in-person and it allows comfort and convenience. At this time, I offer video sessions via a HIPPA compliant video platform. Before our first session, I send a set of instructions for how to access the platform and some best practices for session. 

Walk and Talk therapy is an in-person option and is an emerging way to conduct therapy. We still explore who you are and heal your wounds but we do it outside in nature. It can be especially helpful for those who struggle to sit still or don’t like sitting for a long time. Confidentiality is a little different and will be discussed before the first session. If you’d like to read more about this new way to have therapy, I recommend you check this article from The Washington Post.

In-person therapy is available on an asked for basis in my office at Menlo Park on Monday’s. Many clients are choosing to meet occasionally in person including the first session and then meeting via Telehealth for convenience and flexibility later.

I am not in network with any medical insurance plan. Most PPO plans will reimburse members for mental health services. Please call member services if you would like to use your out-of-network mental health benefits. I will produce an automated Super Bill on a monthly basis upon request. Here are some questions to ask:

  • Are out-of-network providers accepted for behavioral health services?
  • What is my co-insurance rate (in percentages) for out-of-network providers?
  • What is the UCR (usual and customary rate) for CPT code 90834 (this is the weekly session code) in your zipcode for telehealth?
  • How much do I pay towards my deductible before my benefits will apply?
  • How do I seek reimbursement for out of network services?

I use an automated system. All major credit cards, FSAs (flexible spending accounts), and HSAs (health savings accounts) are accepted. 

The full fee will be charged if no notice is given at least 48 hours prior to appointment. Two missed, including cancelled appointments are allowed per year, missed appointments in excess will be charged at the therapist’s full fee.

Instead of offering a sliding scale, I give back via personal donations and donating my time and skills to local community charities.

You can find more about low-fee options here: